1. Introduction
This Data Protection & Privacy Policy explains how Champtutors (“we”, “our”, “us”) collects, uses, and protects your personal data.
- “User” or “You” refers to anyone using our website or services.
- “Tutor” refers to individuals registering or applying for tutoring opportunities through Champtutors.
- “Client” refers to individuals requesting tutors or making tuition-related inquiries via our website, phone, email, or messaging platforms (e.g. WhatsApp, social media).
By using our website or services, you agree to this Policy and consent to the collection, use, and disclosure of your personal data as described below.
If you do not agree with any part of this Policy, please do not use our website or services.
Champtutors may comply with requests from Singaporean authorities or other relevant legal bodies as required by law.
2. How We Use Your Data
We use your personal data to:
- Provide and manage our services
- Process tutor and client requests
- Communicate with users and manage accounts
- Improve our website and user experience
- Prevent fraud or misuse of our services
- Comply with legal obligations
- Send updates or marketing messages (optional — users can opt out anytime)
3. Collection of Personal Data
“Personal Data” refers to any information that can identify you directly or indirectly, such as your name, contact details, or payment information.
We may collect information in the following ways:
- Automatically: via cookies, browser data, IP addresses, pages visited, and time spent on the site.
- Manually: through registration forms, tutor applications, request forms, phone calls, emails, or digital messages.
If you share another person’s data (e.g. family or friend), you must have their consent before doing so.
4. Client Information
We collect information such as addresses or postal codes to match clients with suitable tutors.
Only general locations may be displayed publicly.
Clients who prefer not to show their address can request us to list a nearby area instead.
5. Tutor Information
As a tuition agency, Champtutors may use tutor profiles for marketing and matching purposes on our website or social media.
This may include details such as:
- Name, age, photo, gender, academic background, teaching subjects, and experience
Sensitive data such as contact numbers, emails, banking details, or identification documents will not be publicly displayed.
6. Exchange of Information
To facilitate tuition arrangements:
- Tutors and clients may be given each other’s contact details once a match is confirmed.
- We may share information when legally required or to resolve disputes.
Your personal information will never be sold or shared for unrelated purposes.
7. Data storage
We retain your data as long as it is needed for service, legal, or operational purposes.
You may request for your personal data to be deleted, and we will process it within 7 business days, subject to legal requirements. If Champtutors is sold or restructured, your data may be transferred to the new management.
8. Data Security
We take appropriate physical, digital, and administrative steps to protect your data from unauthorized access or disclosure.
While we strive to maintain high standards of security, no system is completely immune to breaches.
9. External Involvement
Champtutors may disclose limited data to trusted third parties such as:
- Law enforcement agencies (when required by law)
- Payment processors
- Technical service providers
These parties are required to handle your data securely and use it only for necessary purposes.
Our website may contain links to other websites; Champtutors is not responsible for their data practices.
10. Cookies and Tracking
Champtutors uses cookies and similar technologies to enhance user experience and track website activity.
You can choose to delete or block cookies through your browser settings at any time.
11. Overseas Data Transfers
Our website may be hosted on servers outside Singapore.
By using our services, you consent to your data being transferred and processed abroad, where privacy protections may differ.
12. Updates to This Policy
Champtutors reserves the right to revise this Policy without prior notice.
Any updates will be posted on this page, and your continued use of our services constitutes acceptance of the latest version.
We encourage you to check this page regularly for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: champtutors.com.sg
